Returns & Exchanges
We want you to be fully satisfied with your MagBak gear, which is why we offer a 30-day return policy for all products in their original condition. If your accessory doesn't perfectly fit your lifestyle, our hassle-free process ensures a quick resolution.
Initiate Your Request
Visit our online return portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Securely pack your MagBak products in their original packaging, ensuring all magnetic mounts and accessories are included to qualify for a full refund.
Affix Shipping Label
Download and print the prepaid shipping label provided by our portal and attach it to the outside of your return package.
Receive Refund or Exchange
Once our warehouse inspects the returned electronics, we will process your refund to the original payment method or ship out your new exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing